SWISS CUSTOMER SERVICE - FREE SHIPPING & DUTY FREE

FAQs

Shipping in Switzerland is always free of charge. There are no additional charges.

Shipping & Delivery

Once your package is shipped, you will receive a shipping confirmation email. We ship directly from foreign warehouses overseas (no import or customs fees apply). We always try to guarantee delivery within 5-17 business days.

In some cases, delivery may take longer. Especially around Christmas time, there may be delays due to the high load of postal traffic.

ZuZu is driven by a team of inspiring entrepreneurs with years of experience in the consumer goods sector. Our offices are located in Lausanne, Switzerland and we work with various suppliers to ensure the highest quality products at extremely attractive prices.

We always make sure that our customers are fully satisfied with our products and services and we guarantee the following:

Free shipping throughout Switzerland
Money back guarantee and/or new order in case of a faulty item. It's that simple!
Swiss customer service!

To track your order, please click here.